Top Customer Service Tips for Maintenance Technicians

What skills come to mind when you think of a Maintenance Technician? Most people would provide answers like knowledge of general labor, plumbing, electric, carpentry, tools, HVAC systems, and other equipment. While these are important parts of the position, one major skill is missing – customer service. After all, maintenance technicians in apartment communities may be face-to-face with residents more often than any other employee.

What can a maintenance technician at an apartment community do to ensure their residents have a great experience? Here are some of InterSolutions’ top training tips:


If you’re looking for a skilled maintenance technician with customer service skills, request staff today!

Are you looking for a new opportunity? We’re hiring Maintenance Technicians all over the country! Click here to find a job near you!