3 Responsibilities of a Leasing Consultant Job

Have you thought about a career in property management? You’ll work with a variety of people and have lots of opportunities for advancement and growth. One position you may want to start in is that of a leasing consultant. But exactly what does a leasing consultant do? Here are a few duties that a leasing consultant is responsible for.

Generate Telephone and On-Site Leasing Traffic

You’ll need to prepare for generating telephone and on-site leasing traffic by learning all you can about the property. Study the demographics of the surrounding area and average cost of utilities and amenities for the property. Be aware of specs on available apartments, including square footage, parking and leasing terms.

When you’re on the phone with a prospective resident, smile. Hearing the friendliness in your voice will encourage them to visit the property. Find out what they want and need from an apartment home, then set an appointment to conduct a tour. You’ll know exactly what items of importance to point out when the prospective resident arrives. Be sure you always follow up on inquiries to increase your number of satisfied residents.

Greet Prospective Residents and Conduct Property Tours

When greeting prospective residents, remember that leasing an apartment is typically their biggest monthly expense, and treat it accordingly. If the prospective resident has an appointment and you know their first name, use it when welcoming them to the property. While showing them around the premises, ask how soon they need to move. Typically, the farther in advance the prospective tenant is looking, the longer they’ll end up staying. Answer their questions honestly and completely. If you don’t know something, tell them you’ll find the answer. If you’re open with prospective residents, they’ll trust you and be more likely to secure a lease.

Show Apartments and Close the Lease

While showing an apartment, listen to the prospective resident’s needs and interests, and ask questions so you can show them exactly what they want. For example, give details about the apartment’s floor plan, window locations, closet sizes, number of outlets, cable connections, property and building number and other items of interest. Also, point out property amenities, such as on-site laundry facilities or swimming pools, that may be attractive. In addition, talk about local interests such as retail stores, restaurants, banks and other nearby locations that may bring in prospective residents. Furthermore, discuss specific reasons the prospective resident will feel at home on the property. When they appear satisfied, ask if you should reserve the apartment for them today. Answer any additional questions or concerns before preparing the lease documents.

Work With a Top Property Management Staffing Agency

These are only a few responsibilities of a leasing consultant. To learn more about starting or continuing your career in property management, contact the property management recruiters at NPM Staffing today!

 

About NPM Property Management Staffing

Property management staffing isn’t just what we do, it’s all we do! Exclusively serving the property management industry, we recruit apartment leasing consultants and maintenance technicians in San Diego, Orange County, the Inland Empire, Los Angeles, San Jose, and Phoenix. Contact our apartment staffing and property management recruiters today!