Between resident travel, package volume, maintenance requests, and community events, December is one of the busiest times of year for on-site teams. These seasonal shifts often create gaps in schedules and an increased need for reliable support. Fortunately, with the right holiday staffing tips, communities can keep operations running smoothly while maintaining exceptional resident service!

Understand Why Holiday Staffing Gets Complicated

Seasonal challenges affect properties across the country, including:

• Higher package volume requires package attendants

• Employees requesting PTO at the same time

• Increased maintenance needs before holiday travel and due to changing/harsh weather conditions

• End-of-year renewals and move-ins

• More foot traffic from guests and family visits

• Community events that require extra hands

Recognizing these patterns is the first step in applying smart holiday staffing tips.

Start Planning Before the Rush Hits

The most effective holiday staffing tips begin with early planning. Many communities start forecasting schedules weeks in advance, identifying coverage gaps before they become stressful.

Preparing early helps communities:

• Prevent burnout

• Maintain consistent service

• Reduce last-minute scramble

• Support full-time teams during heavy workloads

InterSolutions assists by offering flexible, trained temporary associates who can step in exactly when needed.

InterSolutions’ Temporary Staff Helps to Avoid Overload

Temporary support is one of the most valuable holiday staffing tips because it allows communities to scale up without long-term commitments.

Seasonal help is ideal for:

• Package rooms

• Front desk staffing

• Leasing tours

• Holiday events

• Office coverage

• Maintenance overflow

Our associates are ready to fill immediate openings, helping full-time staff stay focused, calm, and resident-centered.

Prioritize Communication With Your Team

Clear communication helps ensure smooth operations during the busiest time of year. Recommended holiday staffing tips include:

• Confirm schedules early

• Discuss on-site expectations and peak hours

• Encourage staff to share availability changes

• Keep communication respectful and flexible

A team that feels prepared performs better and supports residents more effectively.

Build a Backup Plan for the Unexpected

Even the best plans encounter surprises. Illness, resident emergencies, weather impacts, and last-minute PTO can disrupt schedules quickly.

Having a backup plan ensures your team isn’t scrambling. Many communities rely on InterSolutions to:

• Provide last-minute coverage

• Fill multiple roles at once

• Maintain service consistency

• Keep resident experience steady during busy periods

With the right holiday staffing tips, teams feel supported instead of overwhelmed.

Let InterSolutions Support Your Holiday Staffing Strategy

We help communities navigate the season confidently by offering:

• Flexible temporary and temp-to-hire associates

• Leasing, maintenance, concierge, and direct hire staffing

• Fast coverage for unexpected needs

• Reliable candidates who can step in quickly

Your team doesn’t have to manage the holiday rush alone!

Need Staffing Support Before the End-of-Year Rush?

InterSolutions is ready to help your community stay fully supported through the holidays and beyond. Request an employee today!